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2014 RPMG P-Card Benchmarking; The Card Issuer’s Role in P-Card Program Success

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Description

The 2014 Purchasing Card Benchmark Survey Results (the “Report”) is our eighth edition of the Purchasing Card series and it offers a variety of new insights and information to benefit the reader based on data and analysis from over 3,000 purchasing card users across North America representing public and private corporations, government, universities and colleges, school districts, and not-for-profit organizations.

In this edition, we break our analysis into three separate reports to assist the reader in finding the desired information in the most convenient manner. This report is as follows:

  • The Card Issuer’s Role in Purchasing Card Program Success
  • An examination of customer satisfaction with and importance of card issuer activities (across economic, service and support, data capture, reporting, integration, and technology factors) and how it affects purchasing card program performance.


    Members and complimentary subscribers, review a summary of the 2014 P-Card Benchmark Survey Results by RPMG; The Card Issuer's Role in P-Card Program Success.

    PLEASE NOTE: This newest version of the RPMG surveys, will only be available in a downloadable form.  No hard copy book will be sent.  Post purchase, you will be contacted by RPMG with directions and a password to download.
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Copyright © 1999 - 2016 NAPCP - Advancing Commercial Card & Payment Practices Worldwide
Certified Purchasing Card Professional Credential 
The next application due date is February 28, 2017
to take the exam at the Annual Conference on April 10, 2017.

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